Privacy Policy

Last updated: October 11, 2026

SUNWAY Machine Group (“SUNWAY,” “we,” “us”) respects your privacy. This notice explains how we handle personal information when you browse sunway-backhoe-loader.com or contact us through the website. Our business location is Jinan, Shandong, China.

Information we collect

When you submit a product or quotation inquiry, we may collect the name, company, country, email address, WhatsApp or telephone number, product or model of interest, requested quantity, and the message or other details you choose to provide. We also receive basic technical and usage information through website logs and Google Analytics 4, such as device, browser, pages visited, and interactions, subject to the available browser and analytics settings.

How we use information

We use inquiry information to respond to your request, prepare quotations, discuss product availability and delivery, maintain business communications, and protect the website from abuse. We use analytics information to understand website performance and improve content and usability.

How information is shared

We do not sell inquiry information. To operate the website and respond to inquiries, information may be processed by service providers that support website hosting, form delivery, email, or analytics, including FormSubmit and Google Analytics 4. These providers process information under their own service terms and privacy practices. Depending on the provider and infrastructure, information may be processed in a country other than the one where you are located.

Retention

We retain inquiry information for no longer than six months from the date the inquiry is submitted, then delete or clear it from the systems we control. This period applies to the inquiry information we hold for responding to your request.

Cookies and analytics

Optional Google Analytics 4 is blocked unless you choose “Accept analytics” in the cookie preferences panel. If you reject optional analytics, it remains off; you can reopen “Cookie settings” at any time to change your choice. We remove Google Analytics cookies when no permission is stored or when analytics is rejected. Essential site functions may still use technically necessary storage. You can also manage cookies in your browser settings.

Your privacy requests

You may ask us to access, correct, or delete personal information relating to your inquiry, or ask a question about this notice. Email admin@sunwaymachinegroup.com. Please include enough information for us to locate the inquiry, but do not send passwords or unnecessary sensitive information.

Contact

Privacy requests: admin@sunwaymachinegroup.com
Business location: Jinan, Shandong, China
Website: sunway-backhoe-loader.com